Digital Trust Plattform (SealID) Important Product Update - Action Required

Scheduled Maintenance Report for Intrum

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 04, 2026 - 11:02 CEST

Scheduled

Improved seal.ID One-Time Signing Process
Swisscom has released a new version of its signing interface, called MAB, and will decommission the interface currently used in the seal.ID one-time signing solution. We are migrating to the new MAB service with the goal of minimizing the impact on existing integrations while improving the user experience where possible.

Improvements
• The signature can be confirmed without requiring an SMS OTP.
• The end user can complete the signature process at any time, 24/7.

Timeline
• First version on Sandbox: 30.04.2026
• First Go-Live on Production: 02.07.2026
• Decommission of Legacy One-Time-Signing: 01.09.2026

Action Required
• If you are using One TIme Signing Service, you need to take action. To read a detailed description of the required update, please click the link below:
https://updates.digitaltrustplatform.io/digital-trust-platform-product-updates/digital-trust-platform-update-29.04.2026.-action-required

Digital Trust Plattform Customers
• If you are using our product Digital Trust Plattform (former SealID) please subscribe also directly to the Digital Trust Plattform Product Updates in the future: https://updates.digitaltrustplatform.io/

Thanks and kind Regards
Intrum Support Team

Posted May 04, 2026 - 11:01 CEST

This scheduled maintenance affects: Digital Trust Plattform / seal.ID.